Wednesday, February 22, 2006

Automated ordering at Taco Bell/KFC

The appearance of self-serve kiosks and elimination of more low-wage jobs has begun. This photo was taken at a KFC/Taco Bell restaurant in Morrisville, NC.

The self-serve kiosk with an LCD touch-screen is not a supplementary way to order when lines are long at lunchtime, it is the ONLY way to order.

I'm telling you now, it won't be long before we don't interact with a human at all when we buy fast food; in the restaurant or in the drive-thru. What will future generations of kids' first McJob be? Blogging?
[via realtechnews; photo via flickr]


larkohio said...

Don't they know we, the American public, have had it with talking to machines!

Kevin said...

I dont mind using such a machine in most cases but when I want a bean and cheese burrito without the sauce or onions, will they give me the option? The real question is how custom of an order can you create.

The technology in theory speed up the ordering process however when you get some people who are completely clueless, it will slow everything down. The same thing happens at the self-checkout at grocery stores. I can speed right through them, but it always seems that the person in front all of a sudden stops knowing how to read when he is asked a simple question on the screen.