Two Sundays ago Susie dined at a McDonald's in Windsor, Connecticut while driving to New Hampshire. It was her first time to eat at McDonald's in 15 years. She was not pleased. The Chicken Sandwich that she (finally) received was raw inside. The rest of her story, in her own words is below this photo of the sandwich:
Here's a larger version of the raw chicken at Susie's Flickr site. You can also read about it on her blog, Felber's Frolics.
"At McDonalds my husband ordered 2 coffees and two grilled chicken sandwiches -- what we considered to be the healthy option.
Much time passed. Ten minutes later neither the coffee nor the sandwiches were ready. The store was not busy at all, there was never a line. But people who ordered burgers and fries were being served. However, when we arrived, a guy was fighting with the employees because he had paid for his breakfast item, but apparently they were all out of breakfast food.
My husband noticed people shuffling back on forth from store to behind the counter, some of whom were not in uniform. He got the impression that they possibly didn't work there and were just hanging out with their friends. Not sure, but it was odd.
My husband asked where our food was. They said it was coming. Then he asked if the coffees were ready. They were. Apparently they had been put by the drive thru window.
After about 20 minutes the sandwiches arrived. I was hungry and in a rush with a squirmy baby, but surprisingly I didn't eat it immediately, as I noticed there was heaps of mayo spilling off of it, so I opened the sandwich to rake as much as possible off.
I ate two bites. It wasn't good, but as it was road food, I didn't expect it to be great. It was hard to eat as the mayo kept making the chicken slip out of the mushy bread. I noticed the cheese hadn't melted, but that didn't bother me. On about my third or fourth bite, I noticed something was very wrong. I spit it out and yelled, "Oh my god, it's raw!"
Long story short, the McDonalds workers didn't apologise. They gave back our money in a resigned way that suggested this wasn't uncommon. The manager looked dully at me and her only answer was, "yeah...um...I don't know how that happened." But this was only after demanding an explanation as they seemed like my husband and I were making a stink over nothing even after showing them the raw sandwich.
It was a degrading experience, all the way around.
I was sick for a few days, but don't know how much was physical and how much was from the idea of it. I don't think I'll be eating chicken for a long time to come. And I'll never eat at McDonalds again."